Key Account Manager - Industrial products - Multinational company

Established in 1999, ISG in its expansion has become a European leader in HR consulting. With over 750 employees across 60 offices, we provide high-quality solutions for all HR matters in 40 countries.
A flat corporate structure and homogenous global practices guarantee an always smooth and rapid project implementation.

Our dynamic development, the high quality of our services, the dedicated commitment of our qualified consultants and an excellent price-performance ratio are the reason for ISG’s success. Steady growth by entering new markets and opening new offices is part of our business strategy.
Our consultants are specialists and, as a team, cover all sectors with in-depth specialist knowledge.

We are your full-service provider in all personnel matters. Our services include Executive Search, Search & Selection, Personnel Development & Training, Employer Branding, Media House, Outplacement, Interim Management and Temporary Staffing.

• Proven experience as key account manager, several years
• Experience in sales and providing solutions based on customer needs
• Experience in project management
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Self starting, ability in problem-solving and negotiation
• Willigness to travel, field work required
• Academic education with a commercial or technical orientation
• Fluent in english

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Responsable for quality and delivery, sales growth, profitability and profit, with defined key customers
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics