Program Manager – Greek Sellers

Employer: eMAG
  • Internet - eCommerce
  • Job type: full-time
    Job level: Manager
  • Updated at: 26.07.2021

    Role purpose: Drive growth and stakeholders’ satisfaction by generating new ideas, evaluating and ranking new initiatives in order to focus on the most relevant projects. Ensure on-time launch of the projects, with a high degree of independence, through motivating the cross-department team members to prioritize work on the projects, being a problem solver and having the mindset of a tireless learner and a winner. Our ideal candidate will have deep experience in strategic thinking and negotiation in addition to a strong track record in terms of improvement, business analysis, relationship building, pricing management, and customer experience. Implement and support multiple projects at the same time and seek interesting ways to increase efficiency and implementation speed, as well as the quality of the work delivered. Is able set KPIs, long term targets and milestones for the projects and monitor the results throughout the project implementation phases, as well as post-launch. Reacts fast to every underachievement and takes appropriate measures to deliver according to the request. Responsibilities:

    • Being a business partner for marketplace teams, with a specific focus on bringing sellers from Greece to Romania;
    • Manages activities for multiple projects, part of an extensive Marketplace division, across all phases, including initiation, planning, execution, monitoring, control, and closure;
    • Communicates and collaborates with internal (within the department) and external resources and customers (other departments, as well as other collaborators and business partners) to understand their needs regarding project deliverables including setting up and managing the right expectations;
    • Continuously collects feedback from the business and analysis teams in order to identify new initiatives, as well as on implemented projects to ensure updates
    • Designs together with the business teams, engagement plans for external or internal users’ engagement with the tools or programs implemented
    • Proposes KPIs, targets, milestones and analyzes achievements for the ongoing projects and establishes measures to correct all deviations;
    • Plans resources and recommends the best practices;
    • Tracks and reports business development results, analyzes & interprets data, makes correlations, to unearth weaknesses and difficulties;
    • Draws valid conclusions and defines personalized action plans, adapted to the needs of each internal or external partner;
    • Develops detailed business plans together with the rest of the division within the Marketplace department and provide guidance;
    • Conducts analyses on the allocated platform and identifies opportunities to improve main KPIs;
    • Anticipates problems and manages the risks related to the project;
    • Provides project and release statuses back to key stakeholders on a regular basis.
    Job Requirements:
    • University Degree in Economics, Business Administration, Engineering or related careers;
    • 1-2 years of relevant experience in a progressively responsible project management role;
    • Proven experience as a Business Consultant or people manager and knowledge of Commercial, Marketing, Business Analysis, Project Management etc.
    • Excellent written and spoken English; Greek knowledge will be considered an advantage;
    • Outstanding communication and interpersonal skills;
    • Analytical mind with excellent data collection and analysis skills;
    • Aptitude in creative problem-solving and having an entrepreneurial spirit;
    • People-oriented, proven experience in leading cross-functional project teams;
    • Experience with process improvement projects and in cross-functional projects;
    • Ability to work effectively in a professional manner with sales teams, business stakeholders, external partners technology staff;
    • Ability to adjust and set priorities to meet deadlines;
    • Excellent written and verbal communication skills, including presentation skills;
    • Strong persuasion and negotiation and influencing skills, including conflict resolution skills;
    • Numerical with the ability to apply intermediate Excel skills;
    Benefits: At eMAG, we are constantly moving forward, and we love what we do. If you are passionate about your job, whether it’s offering consultancy to a customer or writing a code line, and you aim high, then you belong to our team. We provide you with the best development programs to improve both your soft and job specific skills, but it is you who decides what you want to learn and where you want to go. The possibilities are endless. We know benefits are important, that’s why we provide you with a full range of them. And because we like to share, at the beginning of you journey in eMAG we offer you a free course of e-commerce, just to put you up to speed.