Operator Call Center cu italiana (part-time)

Angajator: Randstad Romania SRL
Domeniu:
  • Customer support - Client service
  • Tip job: part-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Braila
  • Focsani
  • Galati
  • Actualizat la: 01.08.2021
    Scurta descriere a companiei

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Cerinte

    - cunostinte de limba italiana la nivel avansat;
    - cunostinte PC, Microsoft Office;
    - abilitati excelente de comunicare, discurs fluent, atentie la detalii, empatie, orientare catre client;
    - experienta reprezinta un avantaj.

    Responsabilitati

    - oferire de suport (voce, mail si chat) clientilor diferitelor institutii bancare;
    - uport tehnic sau comercial, asistenta carduri, asistenta POS.

    Alte informatii

    Puteti alege un program part-time de 4 sau 6 ore.

    Beneficii:
    - al 13-lea salariu;
    - decont transport 135 lei/luna pentru cei din afara orasului Galati - variaza in functie de distanta;
    - spor de weekend de 10% din salariul de baza;
    - spor ore suplimentare 200%;
    - spor sarbatoare legala 200%;
    - decont taxi pentru turele pana la 22:00 si 23:00;
    - 22 zile concediu/an - creste cu vechimea si poate ajunge la max 28 zile/an;
    - spor de vechime intre 5 - 25%, in functie de vechimea in firma;
    - premiu anual de performanta intre 70-100% din salariul de baza;
    - echipament pentru lucrul de acasa;
    - cursuri de perfectionare (customer care, Excel, Cross Selling);
    - Bookster;
    - sistem de bonusare de 5-10% din salariul de baza;
    - reduceri de preturi la agenti comerciali conventionati.

    Activitatea este preponderent remote, insa trainingul este posibil sa fie facut la sediu (o luna/o luna si jumatate).