COLLECTIONS OFFICER with Portuguese, Location: Bucharest

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Angajator: SalesConsulting
Domeniu:
  • Contabilitate Finante
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 23.07.2021
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    — Fluent in Portuguese;
    — Good understanding of English;
    — Excellent customer service skills;
    — Experience with accounting systems, cash applications, customer service, SAP would be a plus;
    — Competent Microsoft Office user: Excel, Word and Power Point;
    — Ability to solve urgent matters and work under pressure;
    — Ability to prioritize and schedule workload;
    — Reliable, active approach striving for process improvement;
    — Responsibility, accuracy;
    — Team player.

    Responsabilitati

    — Contact customers via e-mail/phone/fax and initiate collection activities;
    — Identify and collect payment of overdue invoices through proactive planning, prioritization and
    execution of daily call cycles;
    — Provide necessary information of credit worthiness to customer service when required;
    — Manage the customer portfolio within the agreed credit terms and credit limits;
    — Meet cash collection targets keep up-to-date;
    — Deliver service in line with agreed controls and procedures;
    — Input notes on payment agreements and follow-up actions;
    — Reinstate accounts when payment is received;
    — Initiate Collection Agency activities, providing collection data and contact details to the Collection
    Agency;
    — Instigate legal proceeding (in-house or external) for accounts that require legal resolution;
    — Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not
    collectable;
    — Register invoice disputes;
    — Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and
    propose likely solutions.

    Alte informatii

    Only eligible candidates will be contacted. Thank you for your understanding!