IT Application Support Specialist

METRO is a championing Independent Business. For the fourth consecutive year, we are certified as "Top Employer 2024", a certification that places us in the top of the best employers in Romania and Europe. As an international leader in wholesale and METRO's largest sales line, we are passionate about supporting the growth of over 24 million customers, which means 24 million different challenges, ambitions and dreams. We are more than just a supplier; we are trusted relationship builders who understand and anticipate our customers' needs. We have unique food expertise, an outstanding global perspective and decades of experience to ensure they have the best products, services and technologies to succeed. Our team is focused on success, so we look confidently to the future. Our global employer branding campaign "Shape the M" is a recognition of the contribution each METRO Romania employee makes to the success of the company.

Are you passionate about technical support? Do you want to be part of a professional and driven team? You could be a perfect fit for METRO Cash & Carry Romania as an IT Application Support Specialist.

To be successful in this role and to enjoy your morning coffee with great colleagues, you will need:
• Strong communication skills, autonomy, proactiveness and ambition
• Self-motivation to achieve consistently high quality results
• Very good analytical skills and open to ideas and new challenges
• Ability to create proof of concepts together with the clients
• High interest in continuous learning and development (new tools, technologies, methodologies)
• Ability to understand and prioritize the needs of the customer and to use simplicity in complex projects
• Ability to understand business processes and connect them to IT Systems logic
• Experience in supporting ERP applications
• Good knowledge of relational databases and SQL – PL/SQL
• Degree in Computer Science or comparable qualification
• Experience working with Oracle/MS SQL System (or large databases) will be a plus
• Proficiency in English 

Join us and you will:
• Create and monitor change request/ business requests for local and corporate applications
• Provide support and ensure user acceptance tests for ERP/ checkout systems
• Identify and solve the technical or functional errors (incl. by addressing them to service providers)
• Create a full suite of requirements, business, technical and non-functional together with all stakeholders (business or external service providers)
• Ensure Business – IT alignment across projects

What do you get in return?
• You'll be supported by a professional and driven team
• You will find a friendly environment & great opportunities
• Friday is a half work day (ends at around 14:30)
• Meal tickets for each working day
• Vacation allowance
• Medical insurance

METRO Cash & Carry is championing Independent Business. As the leading international player in wholesale trade and the largest sales line of METRO, we’re passionate about helping over 20 million customers with 20 million different sets of challenges, ambitions and dreams. We’re more than just a supplier; we are trusted relationship builders who understand and anticipate our customers’ needs. And we bring unique food expertise, outstanding global insights and decades of experience to make sure they have the best products, services and technologies to succeed.