Customer Advisor with English for Media High Tech Client

Angajator: WEBHELP Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 23.07.2021
    Scurta descriere a companiei

    Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
    We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
    Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

    Cerinte

    Service-oriented approach with great communication skills
    English language proficiency
    High attention to details and patterns
    Good knowledge of computers and Microsoft Office applications
    Quick learner
    Tech savvy
    Bachelor’s degree

    Responsabilitati

    Create excitement around Client’s products and offer information to Customers about their accounts
    Provide solutions to Customers’ issues in order to deliver an excellent experience and create brand engagement
    Get involved in developing new processes as you will be part of our exciting new project from the beginning
    Keep on learning and advancing your career through our continuous developement programs

    Alte informatii

    What we offer
    We offer you great income and a pleasant working environment (work from office)​
    Open-ended contract
    Opportunity to work for a big client (Huawei)
    Attractive salary package: 2250 Ron
    Flexible schedule: Monday to Friday (11:00 – 23:00)​ Saturday-Sunday (12:30 – 17:30)
    We want you to be successful and to ensure you maximize your earnings, you will receive full training and support.