Customer Support Germana

Angajator: Randstad Romania SRL
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 27.07.2021
    Scurta descriere a companiei

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Cerinte

    - studii medii ( diploma de bac)
    - cunostinte avansate limba germana - min B2 si engleza mediu ( min B1)
    - disponibilitatea de a lucra in ture
    - spirit de echipa

    Responsabilitati

    Activitate call center Inbound + Outbound. Asistenta telefonica pentru clienții care au carduri de credit si debit in Germania. Activitatea consta in a da informații despre produsele băncii, activarea si blocarea cardului, detalii despre tranzacțiile de pe card pentru clientii fizici si juridici ai băncii.

    Program de lucru: Program in ture de luni pana duminica 24 din 24. 8 ore de lucru (ture stabilite cu o luna înainte de manager)
    Va exista și o perioadă de o luna de training în care vei primi tot suportul de care ai nevoie.

    Alte informatii

    - pachet salarial motivant
    - tichete de masa - 400 lei/ lunar
    - Benefit - 2520 lei net
    - spor de weekend si de noapte
    - asigurare medicala privata
    - ore libere platite