Patching Coordinator

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

With these skills you are a great candidate:

• ITILv3 Service management
• Experience on using Tripwire, Nessus, BMC ThreatDirector
• Knowledge of Wintel/UNIX/Linux . environment
• Experience on using Remedy
• Putting customers first
• Reliable: resilient, takes personal responsibility
• must have a well-developed technical knowledge across a broad range of IT topics with strong focus on security
• very strong quality focused mind-set and practical experience (. ITIL Quality Lifecycle model)
• broaden understanding of ITIL service management
• capability to design and create KPIs /statistical reports (skills as BI data analyst)
• IT governance experience
• Adapt level of communication to various stakeholders
• Fluent in English

As the world’s leading telecommunications company, we’re proud to help millions of people in every corner of the globe connect, whether through texting, talking, working, swapping pictures, watching movies...

Technology _VOIS empowers its people to create value for Vodafone by providing the expertise and insight to drive business transformation, deliver high quality and efficient operations, and enable Vodafone to operate with speed, simplicity and trust.
We invite you to join us and start building a career with us!

Your day to day:

The Patching Coordinator will contribute to the Security Compliance service which aims to reduce the risk of internal/external cyber attacks by keeping VF infrastructure and services compliant to security requirements. Main goal is to protect Vodafone brand, the business services and their values.

The role is accountable for ensuring, controlling and improving the remediation of all infrastructure, application and middleware vulnerabilities related to Group Data Centre organization as well for improving IT Services processes for patch management and building a new structured service to ensure a proactive and preventive patching of the whole installed baseline.

With these activities you will have a great impact on our business:

Identify ongoing vulnerabilities (Tripwire, Nessus, ..)
Manage the remediation activities according to appropriate planning
Promote governance activities between Local Markets and Operation Teams
Ensure effective remediation reporting management
Review and improve IT Services processes in order to ensure an efficient . patching of the whole installed baseline
Design a preventive . patching strategies for new services support patch automation strategy as well security related to Cloud and Converged Infrastructure
Perform planning and governance activities between Local Markets and Operation Teams
• Vulnerability Management & Remediation
Ensure that critical and high ongoing vulnerabilities will be remediated by technical SPOCs
• Patch Management & Coordination
Ensure that . patching activities will be performed by technical teams in order to guarantee the maximum security level of VF infrastructure
• Decommissioning Management & Coordination
Monitor the decom activity progress and ensure all actions are compliant with the current process requirements
• Governance Framework
Develop and maintain processes and procedures to implement and improve the vulnerabilities management
• Quality Improvement Initiatives
Promote and support on improvement initiatives within the Vodafone Group organization

Sounds like the perfect job? We’ve got even more to offer:

In this pandemic period we have 100% work from home for your safety. After this pandemic period we have 2 days work from home per week!
Medical and dental services
Life insurance
Dedicated employee phone subscription
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
Getting in on the ground floor of and technology changing company
Flexible Vacation – Take time off when you need it, we trust you :)
#_VOIS