Defect Manager

About Luxoft
Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 23 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications. DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.
​​​​​​​Luxoft Romania has been established since 2001. We currently have approximately 2500 employees working from different locations in the country.

Mandatory Skills Description:

• Experience in defect management
• Strong communicator and ability to communicate effectively with business personnel on-site and remote via voice and mail
• Experience in defect management
• Experience with Jira, ALM, Octane, and ELVIS
• Influencing qualities to ensure defects are fixed in a timely manner by the respective teams
• High level of reliability
• High responsiveness to high-priority defects
• Ability to prioritize issues taking into account the impact, severity and the test schedule
• Ability to challenge stakeholders on fix timelines to avoid any slippage of baseline schedules
Nice-to-Have Skills:
• Experience in the Automotive industry
• Testing within Automotive domain
• Testing within cloud domain

Responsibilities:
• The candidate is expected to take ownership of the defects of a given system. This means to
o Identify, verify, analyze and log SW-errors and track them throughout the defect life cycle
o Report on the current SW-quality, maintaining and improving reporting templates and developing KPIs
o Run a daily defect stand-up
o Conduct causal analysis and provide recommendations on defect prevention, such as updating the development teams Definition of Done
o Coordinate with various team to ensure to resolve defects on time
o Ensure that bug fixing is given sufficient priority in development sprints
• Possible other tasks
o Train and Institutionalize Defect Management and Resolution Process
o Support Developer with automating the basic Defect Management process and workflow (e.g. formal completeness checks, attachment of traces etc.)
o Customize and optimize defect management tooling
o Improve the defect management process
o Align functional requirements with test cases if needed
o Retest, Regression, Verification and Closure

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