PROCUREMENT OPERATIONS WITH POLISH, Location: Bucharest

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Employer: SalesConsulting
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 23.09.2021
    Remote work: On-site
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

    — Fluent written and spoken in Polish and English;
    — Helpful and proactive manner is important;
    — Strong customer orientation;
    — Drives issues to resolution and good problem-solving skills;
    — Good interpersonal skills;
    — Good administration skills;
    — Comfortable with responding to requests from all levels of the organization;
    — Ability to work effectively in a team environment;
    — Knowledge of Microsoft Office and Radix;
    — Knowledge of Oracle is a plus.

    Responsibilities

    — Verify Purchase request quality and correct buying channel;
    — Align with requestors on missing details and completion of Purchase request;
    — Create Purchase requisitions;
    — Resolve any PR/PO related issues or enquiries;
    — Execute PO change activity, work with the business line;
    — Support the client with different administrative activities;
    — Provide consistent support to customer;
    — Initiate follow-up calls;
    — Coordinate with requestors/strategic buyers for incident resolution;
    — To pick up the telephone promptly as a priority over all other activities;
    — To answer incoming calls in the required time;
    — To provide timely, accurate and relevant service related information in order for them to be delighted;
    — Solves problems largely by precedent with referral to detailed instructions/procedures;
    — Escalate customer issues as required to Supervisor;
    — Recommend updates to procedures and user guide to Team Lead;
    — Escalate any vendor disputes.

    Other info

    Only eligible candidates will be contacted. Thank you for your understanding!