Customer Support Specialist with German and English
Hunt Recruitment is an executive search and head hunting company, with a young team of passionate professionals.
You will find in Hunt your ideal partner in understanding what a pleasant, fast and friendly recruitment process looks like.
Eager to start or further develop your career in recruitment? You have found the right place! :)
- Fluent German and English (both), in speaking and writing
- Open to learn new things
- Attention to details
- Good PC know how (Windows, MS Office)
- Availability to work in shifts
- Document inbound E-Mails (mostly) and phone calls in our ticketing systems.
- Determine which procedure should be followed, according to defined documentation and Customer’s information: product, inquiry type (sales, technical, emergency), country of origin
- Forward the tickets to the relevant colleagues
- We don’t offer technical support ourselves
- Work from home
- High team consistency: most team members are with us from 2014.
- No telephone waiting loop
- Comprehensive training and constant on-the-job support
- The focus is set on where you can find the information (the process), instead of learning by heart
- All procedures, lists of products and guidelines are always at hand.
- 8h Shifts, that include the 30 min lunch break. The shifts are circular: 06:00-14:00; 14:00-22:00 and 22:00-06:00.
- Constant contact with native German and English speakers
- Professional, international work environment:
- Extra compensation for the shifts, nights and bank holidays
- Consistent benefits package