Account & People Manager – Shared Projects

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Angajator: Conectys
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Manager
    Orase:
  • BUCURESTI
  • Actualizat la: 30.07.2021
    Scurta descriere a companiei

    Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

    We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

    Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

    Cerinte

    You come with:

    Fluent level of English;
    Minimum 1 year of experience as an Operations Manager role in a BPO/ shared service/ customer support environment;
    At least 2 years of people management and performance management experience

    Responsabilitati

    Your day in Conectys:

    You will serve as the focal point for liaison and coordination with the clients regarding projects’ matters;
    You will support project planning at all times, and lead on monitoring and evaluation of all aspects of the projects;
    You will coordinate the projects and the people involved and anticipates the needs of the projects and of the clients;
    You will coordinate the selection, training, professional development processes and performance evaluation of people from your coordinated projects

    Alte informatii

    We have for you:

    Attractive salary, Monthly performance bonus;
    Meal Tickets, Private medical insurance, Bookster, and other benefits and discounts;
    Full-time position, office hours shifts;
    Training programs to help you develop your skills and identify new ones;
    International career opportunities;
    A professional work environment in a fast-growing company with young and dynamic people.