IT SAP Support Analyst

Angajator: TenarisSilcotub
Domeniu:
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Cluj Napoca
  • Zalau
  • Actualizat la: 30.07.2021

    IT SAP Support Analyst

    Location: Cluj-Napoca sau Zalau, Romania
    Seniority/Experience: 2-5 years
    Department: IT - Support – Customer focus – problem solving – collaboration

    Purpose: Provide support regarding IT Applications attending the user needs within the frame of the applications, security, and technology architectures aligned with the Tenaris Global guidelines.

    Responsibilities:

    • Provide IT application support across the defined scope, effectively requesting and/or executing corrective maintenance depending on the type of problem that affects the user
    • When required by the corporate teams, he/she will engage in the maintenance and evolution of the applications by coordinating with the corresponding corporate teams
    • Responsibilities may include interacting with key users to document the needs, assessing the business criticality and priority, and collaborating with the evaluation of solution alternatives
    • Participate in system implementations within the defined scope, by performing system testing, controlling local suppliers’ execution and collaborating with the user training
    • Starting from the post-implementation stage, ensures proper communication and the availability of user's manuals, as well as continuously monitors the system utilization and operation, according to what has been established during the project. This also includes monitoring the correct operation of interfaces between corporate and local system
    Your profile:
    • Degreed in: IT / Computer Science  
    • Language: English - advanced
    • Specific knowledge: SAP or other ERP systems, ticketing systems
    • dynamic with high level of initiative and autonomy
    • curious, fast learner and team player
    • accuracy through tasks and multitasking
    • great communication and interpersonal skills
    What we offer:
    • Competitive Salary
    • Performance Bonus
    • Medical Benefits
    • Flexible working environment
    • 24 days annual leave