Travel Data Processing Agent with English

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Angajator: GABTEO CONSULT
Domeniu:
  • Customer support - Client service
  • Educatie - Training
  • Fundatii - Voluntariat - ONG
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 28.07.2021
    Scurta descriere a companiei

    GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.

    Cerinte

    Requirements:

    Customer oriented;
    Good level of English language (B2);
    Availability to work night shifts & weekend shifts;
    Adaptable and flexible type of person;
    Strong attention to detail and accuracy;
    Customer Service orientation;
    Ability to handle multiple tasks and responsibilities;
    Ability to meet deadlines, providing accurate and thorough results;
    Nice to have prior Contact Center/Travel industry / Customer care.

    Responsabilitati

    Full time job (5 working days/week), entry level/middle level

    Support is provided 24h/7 days (day, night & weekend shifts).

    For our client, a global Business Process Outsourcing (BPO) leader, we are looking for a Travel Data Processing Agent with English (back office).
    Our partner delivers value to their customers by bringing operational excellence, deep industry and functional knowledge to critical business processes.
    Various industries: travel, insurance, financial services, healthcare, manufacturing, distribution and retail.

    Responsibilities:
    • You will use an application solution for verification of travel requirements (including test results) both upon departure and arrival (where applicable);
    • Perform pre-checking to ensure that all documents are compliant based on Travel requirements;
    • Provide email support to the application users;
    • Manual reviews of Covid test results and vaccine information and/or other travel/health documentation per a passenger’s destination requirements;
    • Ensures travelers are fully compliant with the entry requirements for their destination before leaving home;
    • Respond to and process queries received from travelers;
    • Assist the customer support department by investigating various queries received from the end-users.

    Alte informatii

    Benefits:
    • A young team, a friendly atmosphere and a multinational environment;
    • Meal tickets (15 RON/Day);
    • Great work-life balance culture;
    • Performance bonuses according to your results;
    • Wide range of development and training options (including soft skills and language courses);
    • Career path perspective and personal development plan;
    • Medical coverage;
    • Bookster and Benefits Online to enjoy your hobbies.