Back-office Representative with German
Acest job nu mai este activ!Vezi toate job-urile Global Customer Care Services active.Vezi toate job-urile Back-office Representative with German active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | Global Customer Care Services |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 18.08.2021 |
Remote work: | On-site |
Suntem o companie dinamică și preocupată de a excela în domeniul nostru. Asigurăm servicii de suport tehnic pentru utilizatorii de produse electronice, de comunicatii și electrocasnice. Ne caracterizează entuziasmul, dorința de a oferi servicii ireproșabile și de a avea clienți 100% mulțumiți. Suntem orientați spre oameni și ne dorim să alcătuim o echipă unită și performantă. Suntem parte dintr-o companie care activeaza la nivel global si ne bucuram sa avem ca si colegi oameni interesanti care provin dintr-o multitudine de culturi.
Cerinte
Send us your resume if:
You are highly organized
You have attention to details
You have good time management skills
You have excellent communication and coordination skills
You are solution finding oriented and like to solve challenges
You have the ability to think critically
You are tenacious
You are results driven
C1 German language competence
Check and validate all information provided by technical support representatives and customers
Manage and distribute inquires
Follow internal protocols for solving customer's requests and issues
Coordinate between departments for correct execution of tasks
Ensure KPI achievement by teams dealing with customer concerns
We are a dynamic company, striving for excellence in our field. We offer technical support services for electronic and communication devices and household appliances users. We are characterized by enthusiasm and the desire to have 100% satisfied customers. We are a people oriented company and wish to form a united and high-performing team. Join us!
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