Training Operations Manager

Angajator: Societe Generale Global Solution Centre
Domeniu:
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: Manager
    Orase:
  • BUCURESTI
  • Actualizat la: 27.07.2021

    RESPONSIBILITIES
    You will be the responsible of training management related activities on the Training perimeter. Your daily activity will be: Specifically, you will be required to:

    • Provide inspired and fair leadership for a team of Team Leaders and process experts
    • Make important policy, planning, and strategy decisions related to the training back office activities performed for Société General employees
    • Analyse data and operational reports, monitor KPIs and SLAs and communicate with partners on important indicators
    • Identify and address operational and organizational issues and opportunities and develop action plans accordingly
    • Work with Team Leaders to improve quality and mitigate risks, oversee continuous improvement initiatives, automation and process standardization initiatives
    • Oversee overall team performance and capacity and generate productivity gains
    • Work with senior partners and stakeholders in France involved in the Group learning and development process
    • Work with the SG GSC management to determine team’s strategy and mission and plan for medium and long-term goals
    • Build partnerships with other teams and consensus with partners, peers and employees
    • Promote a company culture that encourages top performance and high engagement
    • Work with Team Leaders to ensure people development and career & learning paths implementation at team level
    • Promote SG GSC values and initiatives at team level and lead by example
    PROFILE REQUIRED
    • Fluent in French and English (B2+/C1)
    • Excellent leadership,, decision making, negotiation and influencing skills
    • Excellent communication skills
    • Result and customer orientation
    • Understanding of general finance and budgeting principles
    • Can-do attitude
    • Good command of PowerPoint and Excel
    • Previous experience with Learning Management Systems and training activities is a plus
    WHY JOIN US
    At SG GSC, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating. If you feel like ambitiously pursuing your goals, then you have come to the right place.
    Plus, you will enjoy all our benefits:
    • Competitive compensation & remuneration;
    • Healthcare coverage for prevention & group life insurance;
    • Office perks, flexible benefits & social benefits;
    • Preferential banking services;
    • 9-to-5 workday & work from home (up to 2 days a week);
    • Learning and development programs & career growth opportunities.
    BUSINESS INSIGHT
    We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!