Customer Service Support with French - Remote

Angajator: Gi Group Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Timisoara
  • Job la nivel national
    Actualizat la: 25.07.2021
    Scurta descriere a companiei

    Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.

    Cerinte

    - Good communication skills, both written and spoken;
    - Team working skills;
    - Customer service skills;
    - English language - medium level;
    - French language mandatory - proficiency level C1;
    - Flexibility and availability for shift schedule.

    Responsabilitati

    - Handles simple and/or less common requests from users or customers in a pleasant and professional manner;
    - Following agreed procedures, responds to requests for providing assistance or for processing; operations asked by customers. Acts in order to enable customers to solve their problems;
    - By adherence to escalation procedures, promptly allocates unresolved calls as appropriate.
    - Overtime may be required to meet project deadlines;
    Solid career plan in place where this role will open other opportunities inside ATOS.

    Benefits:

    - Competitive salary;
    - Meal tickets;
    - Private health insurance;
    - The possibility of developing a long term career in a professional and friendly environment.