Customer Care with German - Remote

We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.

Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.

Construiește-ți cariera cu noi! Contactează-ne pentru a explora cum te putem ajuta.

- Working experience in a Commercial related field;
- Very good knowledge of the commercial order entry and processing;
- Good Communication skills;
- Ability for teamwork;
- Fluent English and German (written and spoken);
- Strong experience in IT related systems (Windows, MS Office, Internet Explorer, Outlook, SAP);
SAP experience would be a plus;
Fact-driven and strong analytical skills, high ambition and high customer orientation;
Bachelor Degree (Diploma in economical field will be an asset).

- Control of customer master data in SAP;
- Commercial check of orders (pricing, description, material, lead time, etc.);
- Order processing and monitoring;
- Handling of order modifications (quantity, price, delivery date; delivery address, VAT);
- Support the Export control;
- Processing of commercial claims and returns;
- Ensuring of the necessary QA requirement /actions;
- Clarifying of all kinds of questions from customers, sales department office and external staff, TSS;
- Coordination of necessary changes from our side with the subsidiary;
- Booking of material-intake, manually billing.


Benefits:


- The employment is made on the basis of an indefinite contract;
- It offers a competitive salary and a range of flexible extra-salary benefit;
- Remote
- Relocation bonus.