Customer Service Backoffice Specialist (with English and France)

Angajator: EPIC Business Human Strategy
  • Customer support - Client service
  • Secretariat - Administrativ
  • Transporturi
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 02.08.2021
    Scurta descriere a companiei

    EPIC Business Human Strategy is a company acting in the human resources consultancy field, offering services both in talent acquisition and human capital development.

    At EPIC we mix creativity, simplicity, passion, commitment and processes to build synergies between clients business vision and people potential. We bring our experience and expertise from a diverse range of industries, cultures and businesses, from start up to mature entrepreneurship and multinationals. We aim to build strategies that last and people tell great stories about.



    • Bachelor degree;
    • 1-3 years of relevant professional experience in a comparable field of activity;
    • Secure user knowledge with SAP/CRM;
    • Strong knowledge of Microsoft Office;
    • Very good knowledge of English (mandatory);
    • Medium/advanced level of French language is a plus;
    • Communication skills;
    • Ability to work in a team and to cooperate;
    • Very organized, with eye for detail;
    • Flexibility;


    Key Responsibilities:

    • Operation of the switchboard;
    • Operation and maintenance of sales systems and tools;
    • Entry and maintenance of master data;
    • Handling of inquiries from prospects and customers;
    • Processing of new customer applications;
    • Obtaining commercial and banking information;
    • Sending DKV cards, boxes and required documents to new customers;
    • Support of the customer service employees;

    Alte informatii

    Our Client

    DKV Mobility is one of the leading B2B mobility experts in Europe. With a long tradition. They have been keeping people and goods mobile with their products and services for more than 85 years. And pave the way for the mobility of tomorrow. “You drive, we care”, no matter which fuel or which technology your fleet uses. Everywhere and without limits in Europe. With innovative digital solutions and smart financial services.

    DKV Mobility is the market leader for the cashless on-the-go supply of the transport industry on Europe's roads. With the fuel and service card DKV CARD and additional services, offers its customers range of products tailored to your day-to-day business to optimize and control commercial vehicle fleets.

    DKV Mobility traditionally stands for reliability and customer proximity. And for innovation. With their product and service areas, they support over 200,000 customers in Europe today.