Quality Assurance Associate with Dutch

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Employer: DK Global Recruitment
Domain:
  • Quality Control
  • Administrative Assistance
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 12.07.2021
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Freshers or 6 months experience in any Quality Review process
    Advanced level of English and Dutch
    Good working knowledge of computer i. e. , MS-Office (Google sheets will be an added Advantage)
    Attention to details and a results driven approach is a must
    Ability to work well under pressure
    Client oriented, flexible, patient
    Excellent written communication skills
    Good organizational skills
    For Experience candidates
    Excellent verbal & written communication & presentation skills

    Responsibilities

    Carry out the detailed assessment of contacts/conversation that are resolved.
    Assess if the business and compliance requirements are followed as per the SOP/guidelines.
    Identify the gap and share/update constructive feedback.
    Execution on daily deliverables and detailed instructions provided on new assignments.
    Decisions made are to keep in mind, not to impact on the team / self-efficiency.
    Individual contributor as a part of a team, with a focused scope of work.
    Provide clear and crisp understanding of errors made.

    Other info

    Benefits:

    Opportunity to work in a fast growing company and in a multinational environment
    Opportunity to grow in the organization and build a successful career path
    Access to a variety of benefits
    Personal and professional development through a variety of training programs (hard/soft skills)
    Complex salary package


    Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.