Technical Support in Romania

Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Cluj Napoca
  • Updated at: 10.06.2021
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Requirements:
    Fluent in German and English
    Customer service orientation and ability to work in a team
    Good interpersonal and communication skills, Easy going personality
    Customer oriented approach that is capable to match the brand’s reputation
    General technical/troubleshooting skills and a natural curiosity-driven personality

    Responsibilities

    Responsibilities
    Handling Customer queries and processes them in line with the company policy
    Troubleshooting any problems clients may have via telephone, e-mail or chat
    Provide information about products & Services to the customers over the phone
    Escalation and rerouting of the issues to other departments if required to do so
    Be proactive and look for improvement for yours and your team’s performances

    Other info

    Benefits
    • Excellent salary
    • Private medical insurance
    • Professional training provided by experts
    • Great chance to develop your career
    • Remote from any city in Romania


    Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.