Lead Inside Services Sales Representative With German
Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries.
With global presence in over 100 countries, Schneider provides integrated efficiency solutions, combining energy, automation and software.
We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures that Life Is On everywhere, for everyone and at every moment.
Find out more about Schneider Electric Romania at www.schneider-electric.ro.
Experience and skills we are looking for:
-A bachelor/associate degree in Electrical Engineering is preferred
-2 years experience/ Field Service Representative/ Customer Care
-Fluency in both German and English
-Sales oriented, passionate, engaging & enthusiastic
-Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO
-Familiarity with Schneider Electric products and services
-Familiarity with the phone, Internet, e-mail systems, and social media
-Verbal and written communication skills
-Able to prioritize and manage multiple tasks and build customer relationships.
-Successfully complete assigned training paths and successfully engage in technical sales conversations
-Manage Services leads
-Take inbound calls and emails to support the existing customer base
-Meet daily goals for outbound sales calls to follow up customer requests and FSR Leads
-Identify and pursue new opportunities with existing customers
-Develop new points of contact and potential account identified from Marcom activities &
campaigns, FSR leads, and CCC/other leads
-Develop cross-selling and upselling opportunities
-React quickly to on-demand requests from customers
-Analyze, qualify and proactively progress opportunities in bFO
-Quote and close deals for standard Services offers (spare parts, renewal contracts)
-Maintain the Installed Base data for customers
-Document all records of customer interaction and activity in bFO
-Answers customer questions and educates customers on all SE services