Office Manager - Bucharest

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Employer: Hays Romania
Domain:
  • Administration - Political Sciences
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 05.09.2021
    Remote work: On-site
    Short company description

    Requirements

    Previous reception or hospitality experience;
    Good level of English;
    Excellent written/verbal communications;
    Spreadsheet and word processing;
    Customer focused;

    Responsibilities

    Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Office Manager will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.

    Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services;
    Monitor and maintain office equipment and supplies;
    Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates;
    Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customers and action queries promptly in line with service level agreements;
    Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training;
    Travel/Visitors’ support – interface with locally approved hotels – assist Client global travel & hotel managers in information gathering and communicating up to date information to staff;
    Manage food and kitchen facilities – provide direction to housekeepers;
    Manage Wiki pages and other communication channels for the site(s);
    Deputise / provide cover for Building Operations Coordinator / Facilities Manager when appropriate;

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