Service Owner for HRC Cross Applications - IT TSR

Employer: Continental
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Timisoara
  • Updated at: 24.06.2021

    Job Description:

    - Management and coordination of the entire service chain and implementation of processes in alignment with all stakeholders;

    - Management of the service information flow to stakeholders;

    - Optimization of the services, including continuous service improvement (e.g. introduction of technical innovations);

    - Verification and ensuramce of the service and process quality;

    - Responsibility for the demand management (including effort and cost management) in alignment with stakeholders and management;

    - Planning and monitoring of the service costs;

    - Consulting of projects with interfaces to the owned services;

    - Networking, exchange and cooperation with external software providers regarding future product developments.

    Job Requirements:

    - Several years of work experience in field of Computer Sciences, Business Administration, Business Informatics or similar;

    - Profound knowledge and experience in IT Service Management;

    - Experience in project management, ideally as project lead and in managing external service providers;

    - Knowledge in cloud solutions and architecture desirable;

    - Experience of working with health, security, fire prevention software desirable;

    - Fluent in English, German language a plus;

    - Excellent communication and moderation skills;

    - Very good negotiation skills and ability to find workable solutions for all stakeholders;

    - Independent, structured, results- and customer-oriented work method.

    What we offer:

    - Integration Program in a professional, professional, young & dynamic team;

    - Competitive Salaries & Benefits;

    - Health & Wellness (Private Health and Life Insurance, Sport activities etc.);

    - Professional Development Opportunities (in Technical and Managerial Area);

    - Stability;

    - International Work Environment & Traveling Opportunities;

    - Flexibility Program including flexible hours, mobile work and sabbaticals.

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