Back Office Assistant - Iasi

Employer: Hays Romania
  • Customer Support - Client Service
  • Human Resources - Psychology
  • Administrative Assistance
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Iasi
  • Updated at: 19.06.2021
    Short company description

    Hays is the leading global specialist recruitment group. We are the experts in recruiting qualified, professional and skilled people across a wide range of specialised industries and professions.

    We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. At Hays, we believe the right job can transform a person's life and the right person can transform a business.


    Customer service experience;
    Excellent verbal & written communication
    Proficient with the use of Microsoft Office tools
    Good level of English


    Back Office Assistant reports to the Office Services Coordinator and is responsible for effectively and efficiently running the mail room by managing the overall mail and courier activity within the building.

    Manage incoming / outgoing mail and courier services.
    Coordinate mail handling across buildings and effectively liaise with the team.
    Receive, direct and relay mail related correspondence (telephone, fax & email, scans).
    Liaise with courier partners to maintain excellence of service delivery (DHL, POST, Securitas, S&S, etc.).
    Monitor and maintain mail consumables stock according to agreed par-stock levels.
    Provide reception coverage and assistance if required and be familiar with basic Receptionist Role & Responsibilities.
    Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.
    Prepare for/attend:
    - Weekly catch up meeting with Office Services Coordinator & Facilities Manager
    - Bi Weekly team meetings
    Handle and update allocated daily Trouble Ticket requests not less than twice a day when still pending.