Senior Order to Cash Analyst Credit and Collection

British American Tobacco is a leading tobacco group, with brands sold in more than 200 markets. We employ more than 57,000 people and, with over 200 brands in our portfolio, we make the cigarette chosen by one in eight of the world’s one billion adult smokers. We hold robust market positions in each of our four regions – Americas; Asia-Pacific; Eastern Europe, Middle East and Africa; and Western Europe – and we are leaders in more than 60 markets.

EXPERIENCE, SKILLS, KNOWLEDGE
• SAP knowledge;
• High level of Microsoft Office suites knowledge;
• Risk management skills;
• Critical thinking;
• Interpersonal skills;
• Problem solving skills;
• Communication skills;
• Process improvement and results oriented mindset;
• Strongly understanding of customers business;
• Demonstrates a positive attitude while focusing on completing tasks or goals;
• Minimum 1 year previous experience in Finance
• Finance/ IT/ Accounting University Degree;
• English (reading, spoken and written) fluent level

ACCOUNTABILITIES
• Effective and timely delivery of Order to Cash according to the agreed deadlines and in line with audit recommendations; Provide support for Subject Matter Experts and Team Leader for specific activities;
• Maintain a close relationship with the EM/ Customers and ensure all controls are in place as per the agreed SLA’s and internal procedures;
• Assist in the identification of continuous improvements to the GBS Order to Cash processes;
• Work closely with other GBS functions and assist in training new colleagues in order to reduce process mistakes and improve accuracy and efficiency;
• Responding to EM queries in a timely and accurate way and understands the organization’s key strengths and aligns personal goals and objectives;

BENEFICIAL
• Knowledge of any other language than English.
• Abroad experience (faculty or work);
• Sales Force Knowledge and leadership skills;
• Aptitude for financial reporting.
• Understands the basics of cash-flow accounting & forecasting
• Experience in Customer Service