Business Development Manager

Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love.

Our ideal candidate for this role will be a great influencer who will motivate and compel prospects to want to connect. You’ll be a fast learner with the commercial acumen to transition between your prospects’ challenges and our company’s value proposition.
You take a consultative, value-based approach to solving problems and selling solutions. And your momentum keeps you pushing ahead as you develop significant partnerships which will convert into new business for Ascensos.
You are both energetic and hungry for success. And you must be proactive and resilient in your approach to winning new business.

To be successful in this role, you should be able to demonstrate:

English at proficiency level with second language as German and / or French native level skills.
Sales experience with knowledge of the full sales cycle. Including opportunity identification and pipeline management.
Proven history of achieving targets, including revenue and margin.
Relevant experience, preferably with Contact centre / BPO background with a strong grasp of related technologies and customer experience.
Knowledge of the international retail sector, our competition and positioning within the market. With a keen interest in following the latest industry developments.
Top class communication skills, with the ability to influence, negotiate and the ability to explain technical / non-technical solutions clearly and concisely to clients and colleagues.
Superior presentation and communication skills, both written and verbal.
Strong proficiency in Microsoft Word, Excel and PowerPoint.
Excellent time management skills with the ability to manage and prioritise your time.

What to expect
The Business Development role is a client-facing, new business role responsible for growing sales and establishing partnerships through our contact centre CX-solutions' value-based sale.

Ideally based in Romania, with full responsibility for our international territory, you will proactively research the market to identify and engage with key prospects as you work to create new business opportunities within the retail sector.

We will appreciate your ambition as you strive for excellence and will open every door to empower your success and, through it, ours.
In return, you will receive a competitive market salary, commission structure and benefits.