Junior Customer Support with French

Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 21.06.2021
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Fluent in French + medium English
    • Attention to details
    • Ability to solve urgent matters
    • Need to be tech savvy/computer literate with a minimum typing skill of 30 wpm

    Responsibilities

    • Act as a single point of contact for live chat and Social Media from users regarding their orders/ queries
    • Delivering fast and efficient service assisting customers with their immediate needs
    • Resolve problems at first point of contact in a friendly and helpful manner and take personal accountability for the resolution of customer concerns.
    • Work independently and within a team to maximize team potential

    Other info

    Benefits
    • Medical insurance package for associates and their dependents
    • 3,5% of yearly average salary as vacation bonus, eligible for 10 consecutive days
    • 1 individual average salary / event (childbirth / death of 1st degree family member)
    • Meal tickets – For each working day
    • 150 RON Sport Benefits – Monthly
    • Children's Day ticket 150 RON – 1st of June
    • Women's Day Tickets 150 RON – 8 of March
    • Personal time off seniority based

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.

    Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

    Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.