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Atlassian Tools System Admin
Acest job nu mai este activ!Vezi toate job-urile AMBER STUDIO active.Vezi toate job-urile Atlassian Tools System Admin active pe Hipo.roVezi toate job-urile in IT Software active pe Hipo.ro |
Angajator: | AMBER STUDIO |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 23.06.2021 |
Remote work: | On-site |
Amber Bucharest is looking for an Atlassian Tools System Admin who will be the point of contact for all incoming requests related to our Atlassian tools and systems. JOB PURPOSE: We are looking for a passionate, experienced Atlassian Tools System Admin to join our multinational game development agency. JOB RESPONSIBILITIES:
- Point of contact for all incoming requests related to our Atlassian tools and system
- Management of Atlassian licensing – allocating/deallocating licenses
- Management of available licenses – forecasting of future licensing needs and governance of existing license usage
- Management of users, groups, permissions, levels of access
- Collaboration & communication through active engagement in supporting different business units across the organization
- Administration, management & maintenance of the ticketing system
- Monitoring and support of requests through the ticketing system – ensuring that details and resolution timescales are communicated in a clear and timely manner
- Create custom projects in Atlassian tool suite for complex workflows, reports, and permission requirements to meet business needs
- Administer Jira software and integrate with other Atlassian tools and external applications
- Work with analysts and customers to derive requirements for use cases/scenarios and recognize opportunities for improvement for business processes and determine ways to problem solve, analyze and develop solutions based on customer interviews and data
- Create and maintain Jira and Confluence collaboration sites (e. g., Kanban boards, Scrum boards, documentation pages, etc.)
- Plan, design and develop pages within confluence and integrate with JIRA to maximize usability.
- Create JIRA and Confluence reports, visuals, and dashboards
- Validate and prioritize issues found within products, both internally and as logged through technical support
- Troubleshoot and resolve user issues. Provide training and self-help documentation for JIRA and confluence users.
- Facilitating meetings to determine the validity and priority of issues found within products, both internally as well as reproduced issues logged through Technical Support
- Build Metrics and Reports using Excel Macros
- Provide training sessions to teams and individuals about Atlassian tools
- 3+ years of experience in analysis of complex information systems, application or operating system software.
- Experience working in an AGILE environment
- Exposure/understanding of using Java, JavaScript, Groovy script, SQL (/PostgreSQL), jQuery, (HTML/XHTML/CSS)
- Highly skilled with Atlassian products such as Jira and Confluence, Jira Service Desk
- Experience in improving Atlassian security, access level permissions for JIRA projects and Confluence spaces
- Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration
- Communicate and share knowledge with internal and external contacts at all levels
- Ability to write custom JQL (Jira Query Language)
- Ability to construct custom dashboards using various filter types in JIRA
- Ability to construct Confluence pages and integrate JIRA projects with Confluence pages
- Experience in performing Atlassian installations, migrations, and plug-in installation
- Experience in Excel Macros
- Experience of working with Bitrix24
- Atlassian certification/s
- Solid Experience with MS Word, Excel, PowerPoint, Outlook
- A diverse portfolio of worldwide games to work on
- An ideation team where you can bring your creative ideas which will be equally valued as your artistic expertise
- Professional and friendly work environment where you can make a difference
- An attractive salary package with private medical services
- Access to training and learning programs
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