Order to Cash Analyst with Dutch

Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent.

Skills Requirements :

Good communication skills in English, Dutch is a benefit
Minimum 3-5 years of relevant work experience
Must be able to self-check work and have a strong sense of accuracy
Flexible and supportive team member
Clear communicator
Time management – strong ability to prioritise and meet deadlines
Problem solving
Results orientated
Well organized
Ideally able to identify areas to improve efficiency, accuracy and propose and implement relevant changes


Knowledge:

Experience with Microsoft Word and Excel
OTC experience
Preferred Oracle experience, modules OM and AR (R12)

Job Summary & Role:

The OTC Analyst is responsible for input and maintenance of OTC data in various ADP systems in an accurate and timely manner and responds to all internal and external queries.

Responsibilities :

Set up data in the relevant OTC systems & make relevant calls to clients
Perform accuracy checks on data, complete all control checklists
Ensure all timelines on the monthly checklist are achieved or exceeded
Respond to clients and internal business associates on the Siebel system and shared OTC e-mail inbox, which are in line with agreed timescales and performance metrics
Assist the team leader with projects and ad hoc requests
Update process documentation on a monthly basis with any changes
Prepare and execute bill runs, manual invoices and credit notes for various ADP products
Escalate periodically concerns or difficulties to the team leader
Support other team members
Ensure the telephone is answered promptly and professionally