Angajator: Gi Group Romania
  • Customer support - Client service
  • Productie
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Timisoara
  • Actualizat la: 29.07.2021
    Scurta descriere a companiei

    Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.


    • Strong technical background, with capabilities in electrical, mechanical & software
    • Experience with SMT manufacturing equipment.
    • Experience with SPI, AOI, and X-Ray equipment is a plus.
    • Proven service track record
    • Ability to troubleshoot systematically
    • Capable of demonstrating equipment to customers
    • Enthusiastic, driven with a positive attitude
    • Honest, reliable, and able to work alone
    • Good customer service skills
    • English language is a must
    • Full clean driving license, willingness to travel internally and internationally up to
    • All other duties as assigned
    Nice to have
    • Automation skills (pneumatics, hydraulics, control systems)
    • Proven troubleshooting experience
    • Advanced electrical skills


    • Carry out equipment installations and commissioning
    • Provide training to customers
    • Application support to customers
    • Repair and service all the machinery and equipment when required
    • Respond to customer complaints; evaluates and resolves problems
    • Provide customers with reports and feedback on their service requests
    • Develop and maintain relations with customers, suppliers, and manufacturers
    • Assess equipment needs and determine system requirements
    • Sales support during meetings, evaluations, tests
    • Confer with sales teams to understand client requirements
    • Recommend equipment upgrades to customers
    • Explain to customers how improvements will reduce costs or increase production
    • Assist in researching and developing new products
    • Report servicing coordinator and manager assigned
    • Best practice sharing within the organization