Application Support Engineer

This job is no longer active!

View all jobs IDEMIA Romania active

View all jobs Application Support Engineer active on

View all jobs IT Hardware active on

View all jobs IT Software active on

View all jobs Telecommunication active on

Employer: IDEMIA Romania
  • IT Hardware
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Ilfov
  • Ploiesti
  • Updated at: 07.06.2023
    Job remote: On-site
    Short company description

    IDEMIA, the global leader in Augmented Identity, provides a trusted environment enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space.


    Job Requirements

    -Customer oriented, focused on problem resolution;

    -Advanced level of English, knowledge in French is a plus;

    -Knowledge of command line Unix standard tools (Linux):

    Ability to investigate disk space/memory /load issues in command line

    Ability to use VIM as text editor

    Needs to be able to search patterns inside files

    Needs to be able to identify running processes of a specific application

    Needs to know how to schedule cronjob tasks

    Needs to know how to transfer files between servers

    Needs to know how to check network interfaces / opened ports / active users connected on the same server etc

    -Knowledge of SQL is a plus;

    -Team player who is self motivated and can also work independently;

    -Willing and able to learn quickly new skills and technologies;

    -Willing to work in 12 hours shifts (nights and weekends included), to cover 24/7 operation.

    -Degree in Engineering with focus on computer science and telecommunications;


    • University degree in the field of engineering, mathematics or computer science, or equivalent experience including professional programming, testing or technical background.

    Technical Knowledge

    Sound knowledge in the following areas:

    • Batch programming, monitoring, basic administration tasks and knowledge of the tools for Unix (Linux Red Hat, Solaris) and Windows operating systems

    • Databases: Oracle, MSSQL Server and SQL queries


    We are looking for a candidate to:

    Monitor in real time IDEMIA services
    Make technical investigations for all issues observed in Monitoring/Customer incidents
    To apply workarounds for the known issues
    Offer first response to IDEMIA customers complying with strict SLAs