E-commerce Sales Assistant
...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
This is in a nutshell the Lugera team in Romania.
A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!
We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
“WE CAN DO IT!”
And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!
Everyone who applies for a Lugera job is officially a citizen of our republic!
1 year of experience in e-commerce online fashion retail;
Good knowledge of English, both written and spoken;
MS Office (intermediate level of Excel is a must);
Good communication skills and attention to details;
Customer-oriented attitude, problem-solving skills;
Fast learner and ability to adapt to a fast-growing environment.
Pre-sale activities such as market research, product specifications & client offers;
Assisting in creating sales material for sales preparation;
Processing orders, coordinating shipping and deliveries;
Tracking fulfillment by liaising with the logistics team;
Assisting in the invoicing process;
Offering after-sales support such as handling clients inquiries & complaints;
Monitoring clients' campaigns launch;
Compiling data and updating sales reports;
Stock management (product receptions, stock counting, shipping & corresponding paperwork);
Liaising with colleagues across all departments, as well as with client representatives.