Technical Advisor with Hungarian or Czeck

Angajator: WEBHELP Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 21.06.2021
    Scurta descriere a companiei

    Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
    We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
    Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

    Cerinte

    Language proficiency in one of the following languages: Hungarian or Czeck (Intermediate English is also mandatory regardless the main language)​

    Customer oriented person, excellent communication skills (active listening), quick learner

    Responsabilitati

    Perform technical troubleshooting for customers via phone and email regarding their Android Phones​

    Reporting performance or technical defects​

    You will provide solutions for complaints and information

    Alte informatii

    We offer you a great income and a pleasant working environment in the city center (Piața Victoriei)​

    Attractive salary package​

    We want you to be successful and to ensure you maximize your earnings, you will be fully trained and supported by a company renowned for developing its staff.​