Marketplace Account Manager

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Angajator: eMAG
  • Internet - eCommerce
  • Vanzari
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 16.06.2021
    Scurta descriere a companiei

    eMAG is a Romanian company founded in 2001, a pioneer of the Romanian online market, which also has a presence in Bulgaria, Hungary and Poland. For over 19 years, the company has been constantly investing in technology-based services developed in Romania that help customers save time and money.


    1-3 years of related work experience in Account Management or Category Management
    Online ecommerce experience is a plus
    BA/MA degree in Economics
    Strong Microsoft Office skills [Excel, Word, Power Point]
    Strong communication skills (oral and written) both in Romanian and English
    Positive attitude, eager to learn
    Excellent problem-solving skills, critical thinking and analytical skills
    Interest in setting up and improving processes
    Demonstrated ability to translate customer needs into business and product requirements
    Able to prioritize complex deliverables
    Detail-oriented and strong follow-through


    Establish contact with each of the eMAG Marketplace partners allocated and create solid work relationships
    Generate value for Marketplace partners selling their products through the eMAG website, developing the tools, capabilities and collaborating with cross functional teams to deliver the required results
    Analyze huge sets of data, make correlations, draw valid conclusions and define personalized action plans, adapted to the needs of each partner
    Identify underperforming partners, determine the main issues that drove to those results and create improvement plans
    Analyze all key performance indicators for these partners and, together with them, establish measures to correct all deviations
    Follow up constantly on all established improvement methods and make sure they happen in due time
    Perform multichannel analysis
    Acquire an in-depth knowledge of all aspects relating to ecommerce (Commercial, Marketing, Operations)
    Demonstrate excellent time-management skills and the ability to work independently, while using departmental resources, policies and procedures
    Actively seek solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions
    Draw conclusions based on big data analysis as a base for business decisions