IT Support / German language
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We software because we care, since 2002.
Through our international projects we are present at Global and European scale in industries like travel, banking, retail, food and telecommunications. Our commitment to excellence lay down immutable core values of our culture and of our vision.
Through our clients we were able to enrich the experience and quality of interaction with software applications for millions of end users. We have redefined concepts for over a decade and a half and marked the change by creating new environments. We accepted many challenges due to impetuous needs of our clients for discovering new ways to enhance the usability of computers, software applications and complex systems. Leveraging creativity and constantly preoccupied with usability, we continue to invent tools and innovate the delivery of services.
Our major skills:
- creating innovative ways for services delivery;
- inventing tools, environments and daring approaches;
- discovering new methods to enhance the usability of computers, software applications and complex systems.
It doesn’t look like we're living in the perfect storm these days? And during the storms you need your crew more motivated, more professional, more eager and focused to sail thru the waves!
We are looking for German speakers with the ability to maintain positive attitude, good general IT knowledge and empathic listening skills. You can join our team, either part time or full time, in accessible shifts (depending on your choice).
You need to be fluent in both German and English languages, to have knowledge of Windows and/or Linux OS, Networking basics, or Application Systems. It is very good if you already have experience using an enterprise ticketing system (SCCD/Service Now/Remedy/JIRA etc.).
Any experience in customer support is welcome!