Customer Support with English

Angajator: Key Talents
  • Customer support - Client service
  • Internet - eCommerce
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Alt oras
  • Actualizat la: 20.06.2021
    Scurta descriere a companiei

    We build strong relationships based on highest level of integrity, quality and quality.
    Key Talents provides a various rage of services to companies and individuals focusing on recruitment, training, career advisory, QA audit, IT consultancy services, QA training delivered for individuals or client’s internal teams.


    English knowledge – advanced level;
    Knowledge or experience in working with Windows and MS Office products;
    Ability to understand technical issues and to provide the proper solution for it;
    Previous successful customer service experience is considered an advantage;
    Strong written and oral communication skills;
    Able to communicate with the customers in a non-technical manner.


    Providing IT support on specific software to users;
    Solving various technical issues such as: VPN troubleshooting, configuring Pads and smartphone applications, MS Outlook troubleshooting;
    Logging remotely to the client’s computer and help them solve software issues;
    Processing technical issues into the ticketing system;
    Troubleshooting hardware, software and network related issues;
    Escalating problems to the next level of support when necessary.

    IT and Soft skills trainings provided by our specialists;
    Extra vacation days;
    Flexible working hours, aligned with project needs;
    Work from home – policies implemented on a limited-time basis;
    Private medical subscription supported by the company;
    Benefit Online – flexible benefits from which you can choose under a monthly budget;
    Friendly team who is eager to meet you.