Customer Support Executive with Greek & English

Employer: Conectys
  • Customer Support - Client Service
  • Internet - eCommerce
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 18.06.2021
    Short company description

    Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

    We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

    Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.


    You come with:

    C1 level of Greek
    B2 level of English
    Minimum education: Bachelor’s Degree
    Experience in BPO could be an advantage
    Availability to work from home on a 24/7 flexible schedule


    A day in Conectys:

    You will be offering customer support via phone, e-mail, or chat
    You will answer & solve customers inquiries & complaints by offering an accurate solution
    You will follow predefined workflows & handle issues specific to each communication channel
    Respond to all customers inquiries within given timescales and efficiently meet deadlines
    Update the database with all the details about each customer interaction

    Other info

    We come with:

    Attractive salary
    Meal tickets, private medical subscription, Bookster and 7 Card
    Christmas and Easter Gifts
    Extra leave days based on seniority
    Work from home possibility (during the COVID-19 pandemic)
    A professional work environment in a fast-growing company with young and dynamic people