Travel Advisor​ With Italian and English​ Iasi

Angajator: WEBHELP Romania
Domeniu:
  • Customer support - Client service
  • Tip job: project-based
    Nivel job: 0 - 1 an experienta
    Orase:
  • Iasi
  • Actualizat la: 19.06.2021
    Scurta descriere a companiei

    Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
    We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
    Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

    Cerinte

    Italian and English language (oral and written proficiency for both languages is mandatory)​

    Customer oriented person ​

    Patient approach to communication and issue resolution​

    Active listener and quick learner​

    Proactive and a great team player​

    Responsabilitati

    Your role will be to offer customer service by providing information about travel and bookings​

    You will provide solutions to clients’ issues in order to deliver excellent customer experience and create brand engagement​

    Alte informatii

    Joining our team is not just a career, it is a personal challenge ! ​

    A pleasant working environment in the city center​

    Attractive salary package​

    Starting date: 7 June​

    Flexible schedule​

    Project-based: 3 months (temporary work contract)​

    We want you to be successful, you will be fully trained and supported by a company renowned for developing its staff.​