Web/App Servers L2 Support Analyst

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Employer: InCrys
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 07.07.2021
    Remote work: On-site
    Short company description

    A COLOURFUL GROUP OF PEOPLE PASSIONATE ABOUT TECHNOLOGY & THE WONDERS OF INFORMATION

    This is us. A fast-moving team, senior enough to assure effectiveness, but young enough to be flexible and transparent, we started out in 2000 as a privately-owned-and-managed business.

    We’re a company with a soul, driven by our values and dedicated to fulfilling our mission to offer world class services, by continuous learning. Our Paladins (just employees in some companies) are empowered to work hard, move up and stand proud.

    With active investment in our people's professional development and with the creative-InCrys-touch, we support our clients throughout the project's life cycle, providing end-to-end technology solutions for mission critical systems, products and services.

    Requirements

    Mandatory:

    • WebSphere Application Server/Portal Administration, JBOSS,
    TOMCAT Administration skills
    • Administration skills in IBM HTTP Server and Apache
    webservers
    • Experience working on Production Support in Linux
    environments
    • Basic knowledge in Network like DMZ, Firewalls and Domains
    (DNS)

    Nice to have:

    • Experience in shell scripting

    Language skills:

    • English
    • German

    Soft skills:

    • ITIL Process Awareness (Incident , Change and Problem
    Management)
    • Willingness and flexibility to learn new technologies scale up
    quickly and adapt to different roles as the situation demands
    • Strong analytical and troubleshooting skills
    • Strong Business Communication skills

    Responsibilities

    • Provide level 2 (engineering) production support for production environments.
    Timely escalation to L3 wherever necessary
    • Technical delivery of WebSphere, JBOSS and TOMCAT administration
    activities for mission critical production support environments
    • Installation, configuration, and system administration of the IBM WebSphere
    Application Server Network Deployment and IBM HTTP Servers
    • Installation, configuration, and system administration of JBOSS, TOMCAT
    Application Servers and Apache Webservers
    • Execute WAS version upgrades, Migrations and deployment release activities.
    • Monitoring, troubleshooting the WebSphere, JBOSS, TOMCAT Applications
    servers
    • Perform analysis of repeated incidents and come up solutions that help in
    preventing such incidents
    • Contribution to automation by analyzing repeated tasks and transform to
    automated tasks there by reducing manual effort
    • Mentoring of L1 team members on best practices, technical solutions and
    scripting

    Other info

    Benefits:

    • Motivating salary
    • Stimulating working environment
    • Medical insurance
    • Annual team building
    • Opportunities to learn and grow your skills
    • Gym membership discount

    Applying to this job ad you give your consent for your information to be processed by InCrys.
    Please read the Personal Data Processing Policy, InCrys >>

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