KYC Analyst with ENGLISH
Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Service-oriented approach with great communication skills
High attention to details and patterns
General knowledge of computers and Microsoft Office applications
Review customer files in order to identify missing or non-compliant documents for our newest banking project
Request missing documents, as per Know Your Customer (KYC) procedures via-e-mail (outbound calls)
Keep on learning and advancing your career through our continuous developement programs
We offer you great income and a pleasant working environment (from your home)
Project-based: 3,5 months (temporary work contract)
Attractive salary package and monthly bonus based on perfomances
Flexible schedule: Monday to Sunday (10:00 – 21:00)
We want you to be successful and to ensure you maximize your earnings, you will receive full training and support.