Junior/Senior Customer Support with French/German in Timisoara

Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Sales
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 05.05.2021
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Sales skill and experience of Retail is an advantage
    • Good grasp and understanding of customer engagement
    • Excellent English/German/French verbal and written communication skills
    • Has good grasp of language and can handle complex subjects and detailed conversation in respect to customer service effectively and appropriately in demanding situations
    • Excellent multitasking skills and has the ability to shift to chat & social media support and various systems when needed
    • Ability to express oneself in a fluent and spontaneous manner.
    • Excellent comprehension skills

    Responsibilities


    • Act as a single point of contact for live chat and Social Media from users regarding their orders/ queries etc. through delivering excellent customer experience
    • Delivering fast and efficient service assisting customers with their immediate needs
    • Resolve problems at first point of contact in a friendly and helpful manner and take personal accountability for the resolution of customer concerns.
    • Immediately deal with or escalate suspected or recognized customer issues as per defined procedures.

    Other info

    Why use Recruitment Agency

    • You will be contacted within 30 min of your application
    • You are given extra support in preparing for interviews
    • You have a contact person who gives you all the details of the job
    • You can ask for your application feedback anytime via email or phone
    • You don’t have to face the situation where company do not reply to you for days.
    • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.



    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
    Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.