Back Office Support with English (Full time)
Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.
We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.
Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.
You come with:
C1 level of English
Minimum education: Bachelor’s Degree
Experience 1 year in customer support
Availability to work from home on a 24/7 flexible schedule
We value your safety and during the pandemic, all our employees are working remotely
Your day in Conectys:
You will be offering customer support for native via phone, e-mail, or chat
You will answer & solve customers inquiries/ notifications/ complaints by offering an accurate solution
You will follow predefined workflows & handle issues specific to each communication channel
You will respond to all customers inquiries within given timescales and efficiently meet deadlines
You will update the database with all the details about each customer interaction
We have for you:
Attractive salary and meal tickets
Private medical subscription, Bookster and 7 Card
Christmas and Easter Gifts
Work from home possibility (during the COVID-19 pandemic)
A professional work environment in a fast-growing company with young and dynamic people.