IP -Fixed Network Engineer

We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.

Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.

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 Technical degree;
 High-level English;
 Familiarity with the following products or solutions: DSLAM, MSAN, OLT, MxU, FTTx, GPON, xDSL, management and monitoring systems(U2000);
 Strong customer service experience, technical support, and troubleshooting skills;
 Experience in telecommunications customer service/ technical support would be a plus;
 CCNA qualification is mandatory.

 Provide technical support service to the customers independently or jointly with a technical support team;
 Develop the technical solution and issue the design documents: HLD, LLD;
 Provide detailed information on how to set up, configure, and upgrade Access Network Products;
 Pre-sales support for testing, bidding, or holding workshops in the field of Fixed Access Network;
 Track and solve all technical issues that appeared during testing/workshop/bidding activities, provide to the customer the necessary technical support and suggestions, keep good cooperation with the customer, workshop attending if required;
 Troubleshoot hardware and software issues and identify network/applications issues;
 Use various department tools, technical knowledge, lab equipment, and online resources for providing technical solutions to customers.

Gym discounts;
Private Medical Insurance discounts;
Paid 4 hours to leave per month;
Meal Tickets;
Flexible work schedule.