IP -Fixed Network Engineer
Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.Cerinte
Familiarity with the following products or solutions: DSLAM, MSAN, OLT, MxU, FTTx, GPON, xDSL, management and monitoring systems(U2000);
Strong customer service experience, technical support, and troubleshooting skills;
Experience in telecommunications customer service/ technical support would be a plus;
CCNA qualification is mandatory.
Provide technical support service to the customers independently or jointly with a technical support team;
Develop the technical solution and issue the design documents: HLD, LLD;
Provide detailed information on how to set up, configure, and upgrade Access Network Products;
Pre-sales support for testing, bidding, or holding workshops in the field of Fixed Access Network;
Track and solve all technical issues that appeared during testing/workshop/bidding activities, provide to the customer the necessary technical support and suggestions, keep good cooperation with the customer, workshop attending if required;
Troubleshoot hardware and software issues and identify network/applications issues;
Use various department tools, technical knowledge, lab equipment, and online resources for providing technical solutions to customers.
Private Medical Insurance discounts;
Paid 4 hours to leave per month;
Flexible work schedule.