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IP -Fixed Network Engineer
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Angajator: | GiGroup Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 23.05.2021 |
Remote work: | On-site |
We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.
Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.
Construiește-ți cariera cu noi! Contactează-ne pentru a explora cum te putem ajuta.
Technical degree;
High-level English;
Familiarity with the following products or solutions: DSLAM, MSAN, OLT, MxU, FTTx, GPON, xDSL, management and monitoring systems(U2000);
Strong customer service experience, technical support, and troubleshooting skills;
Experience in telecommunications customer service/ technical support would be a plus;
CCNA qualification is mandatory.
Provide technical support service to the customers independently or jointly with a technical support team;
Develop the technical solution and issue the design documents: HLD, LLD;
Provide detailed information on how to set up, configure, and upgrade Access Network Products;
Pre-sales support for testing, bidding, or holding workshops in the field of Fixed Access Network;
Track and solve all technical issues that appeared during testing/workshop/bidding activities, provide to the customer the necessary technical support and suggestions, keep good cooperation with the customer, workshop attending if required;
Troubleshoot hardware and software issues and identify network/applications issues;
Use various department tools, technical knowledge, lab equipment, and online resources for providing technical solutions to customers.
Gym discounts;
Private Medical Insurance discounts;
Paid 4 hours to leave per month;
Meal Tickets;
Flexible work schedule.
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