Customer Service Representative with French (B2-C1) - 2200 RON

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Angajator: HRS Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Cluj Napoca
  • Actualizat la: 22.05.2021
    Scurta descriere a companiei

    Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.

    Cerinte

    • Advanced French and very good English skills, both written and spoken;
    • Microsoft Office initiated;
    • Client oriented, excellent communicator – both oral and in writing, very good listener, adaptable and team player;
    • Similar experience would be an advantage;
    • Responsible and self-managing.

    Responsabilitati

    • Provide support on hotel booking requests to the clients’ French customers, via phone, chat or e-mail;
    • Operate the booking activities in specific tools and applications;
    • Keep contact with dedicated departments for booking confirmations, booking vouchers or any other similar activity;
    • Update the system with the relevant information;
    • Deliver services as per SLA’s.

    Alte informatii

    Only eligible candidates will be contacted in a maximum of 2 weeks. All information will be treated as strictly confidential.