IT Help Desk

Angajator: HRS Romania
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 11.05.2021
    Scurta descriere a companiei

    Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.

    Cerinte

    Requirements:

    IT technical skills (PC software and hardware troubleshooting, basic knowledge of network architecture, operating systems, application troubleshooting);
    Excellent communication and relationship skills;
    Receptivity to user requests;
    Stress resistance;
    Orientation towards results and professional solving of the reported problems;
    Team spirit, responsibility.

    Responsabilitati

    For our client, a Romanian IT company, we are recruiting an IT Help Desk Officer.

    The Help Desk Officer will be ensuring the proper functioning of IT equipment, in terms of hardware and software, providing technical support for employees of the company’s clients.

    Responsibilities:

    Providing the first level of technical support for the company's clients;
    Installing, configuring and delivering IT equipment and solutions company’s customers;
    Fixing problems that occur at the software level for PCs, notebooks;
    Diagnosing and troubleshooting minor hardware issues of customer equipment;
    Providing the interface with suppliers for technical problems of IT equipment;
    Maintaining an updated inventory of IT assets;
    Respecting the SLA for the designated responsibilities;
    Providing on request reports on IT assets under its supervision;
    Possibilities for professional development.

    Alte informatii

    Only eligible candidates will be contacted in a maximum of 2 weeks. All information will be treated as strictly confidential