MS Automated Operations Engineer

Employer: Ericsson
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 14.05.2021
    Short company description

    Our vision and purpose: “Our purpose is to empower an intelligent, sustainable and connected world. For more than a century, we have been putting smart tools in the hands of people in every sector of our society, creating intelligent technologies that drive positive change. We remain committed to this effort, leaving no one behind.” - Börje Ekholm, President and CEO, Ericsson

    So..who is Ericsson today and, how does it support you and the community?
    In a world that is increasingly complex, we are on a quest for easy. We are creating game changing technology that is easy to use, adapt and scale, enabling our customers to capture the full value of connectivity.
    Find out how our IoT, 5G and automation technology stands ready to unlock a wave of new value


    • Knowledge sharing & collaboration skills
    • Problem solving & creative thinking
    • English skills
    • Delivering results & meeting customer expectations
    • Analyzing
    • Working with people
    • Manage instructions & procedures
    • Applying expertise & technology
    • You should be willing to work in shifts (Day and Night)
    • Proficiency in German language required for this role


    Our Exciting Opportunity

    We are now looking for a 1st Level Operations professional. This job role is responsible for the coordination, support, management and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

    You will

    • Event management
    • Incident management
    • Remote site access control
    • Legal request execution
    • Billing operations
    • Assurance support activities

    To be successful in the role you must have

    • Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
    • Minimum years of experience: 3-5 years’ experience
    • Linux Knowledge

    Other info

    • You should be willing to work in shifts (Day and Night)
    • Proficiency in German language required for this role