Application Support

Angajator: BIA Human Resource Management Services
Domeniu:
  • IT Hardware
  • IT Software
  • Productie
  • Tip job: full-time
    Nivel job: peste 5 ani experienta
    Orase:
  • BUCURESTI
  • Otopeni
  • Voluntari
  • Actualizat la: 06.05.2021
    Scurta descriere a companiei

    BIA – BIA Human Resource Management Services, este in topul celor mai cunoscuti furnizori de servicii profesionale de HR din Romania. De-a lungul a peste 25 de ani de existenta, compania si-a construit un foarte bun renume datorita rezultatelor obtinute si valorii oferite clientilor. Toate aplicatiile primite in atentia noastra vor fi tratate cu maxim de confidentialitate.

    Informare cu privire la prelucrarea datelor cu caracter personal

    Datele personale puse la dispozitie de dvs. pentru a candida la aceasta pozitie vor fi prelucrate de BIA HR in scopul identificarii candidatilor potriviti. Datele nu vor fi comunicate altor entitati, cu exceptia clientului pentru care BIA HR desfasoara procesul de recrutare. Candidatii vor fi informati de catre personalul BIA HR care este domeniul in care clientul isi desfasoara activitatea, cat si identitatea clientului, in masura in care aceasta nu a fost explicitata in anuntul de recrutare.
    Dupa finalizarea proiectului de recrutare, avand in vedere faptul ca BIA HR este o companie de recrutare, care isi poate derula activitatea doar daca detine o baza de date de potentiali candidati, urmatoarele date personale vor fi pastrate in baza noastra de date, pentru a va tine la curent cu viitoarele pozitii ce se potrivesc profilului dumneavoastra.
    In cazul in care nu sunteti de acord, ne puteti informa prin transmiterea unui e-mail la adresele de contact de pe site-ul nostru.
    Va rugam ca inainte sa aplicati la acest anunt de recrutare sa accesati politica noastra de confidentialitate prevazuta pe site-ul nostru. In cazul in care nu sunteti de acord cu modalitatea in care va prelucram datele cu caracter personal, va rugam sa nu aplicati la acest anunt.

    Cerinte

    BIA HR is looking for a person for the position of IT Support Engineer for a company in the automotive industry.

    Requirements:

    • BSc/BA in IT, Computer Science or relevant field;
    • Minimum 3 years of work experience in a similar position;
    • Very Good knowledge of English language;
    • SAP application support experience would be a plus;
    • Experience on different ERP systems is considered a plus;
    • Good Knowledge of Microsoft software and products;
    • Excellent communication and interpersonal skills;
    • Strong Customer Focus and pleasure to work in a dynamic environment;
    • Advanced organization skills;
    • Problem solving ability;

    Responsabilitati

    • Support end-user IT requests and incidents business applications and software solutions;
    • Take ownership of requests and incidents reported, offering solutions by his own or coordinating resolution efforts;
    • Research, diagnose, troubleshoot, and identify solutions to resolve issues;
    • Follow standard procedures to appropriately escalate issues to the respective internal teams and provide prompt and accurate feedback to all involved parties ;
    • Ensure proper recording, continuation, and closure of issues through ITSM applications following processes that are in accordance with group policies
    • Document knowledge in the form of knowledge database as required;
    • Application and systems testing contribution is required to confirm operations as expected to support delivery of required business and IT changes and projects delivery;
    • Collaborate with ΙΤ teams and experts in line to support IT controls and audit requirements that ensure business performance and continuity ;
    • Contributes to the development of internal procedures and instructions, for example: Authorization Policy, Access to the software system, end-users How-TOs and manuals etc.;

    Alte informatii

    Benefits:

    - Activity carried out within a multinational company;
    - Pleasant working environment, where the results are recognized and appreciated;

    Aplicand la acest anunt va exprimati acordul ca datele dvs. sa fie transmise si procesate de catre BIA Human Resource Management Services. Consultati Politica de procesare a datelor personale a BIA Human Resource Management Services >>