HR Work permit Specialist

TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 250,000 citizens around the world and through its five TELUS International Community Boards that have provided $4.6 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.

The TELUS International Europe team is growing! We are currently searching for 1 new HR Work Permit Specialist to join a growing and fast-paced company and to be part of the Recruitment team located in our office in Bucharest.

You will be responsible for handling the end-to-end process of work permit issuing for our eligible candidates, including any needed assistance to offer in their relationship with the authorities.

You will be working remotely in the current context. The position is however full-time and will require full in-office attendance when the circumstances would allow it, along with an estimation of having to travel to the authorities 30% of time.

What we expect:

1-2 years of mandatory Human Resources experience on a similar position
Good knowledge of Romanian legislative requirements for obtaining work permits
Very good command of English (mandatory); knowledge of French will be considered an advantage
Availability for a full-time position, covering Monday - Friday, 9:00 - 18:00
Excellent communication skills
Problem solving abilities, well organized and flexible person
Patience and resilience
Attention to details

Responsibilities:

Handle the end-to-end process of work permit issuing for our eligible candidates: prepare and submit documentation, follow-up with the authorities, be a reliable partner for both the company and the beneficiaries

Offer any needed assistance in the candidates' relationship with the authorities: submission and pick-up of documents, accompany them for scheduled hearings etc.

Manage work permit applications and response, providing feedback to management and candidates on the work permit process in a professional and timely manner

Serve as the primary point of contact for candidates throughout the work permit process

Partner with different teams in the company in order to facilitate and speed-up the work permit process, so that the results meet the business needs

Collaborate with external partners in order to increase our pool of eligible candidates or share best practices (ex. NGOs)

Update the internal tools efficiently and in a timely manner

Participate in various Recruitment projects and events


We offer:

Stable job - permanent labor contracts
Monthly meal tickets
Public transportation and gym subscriptions reimbursement, after trial period
Private medical insurance coverage
Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
International career - regular training and international career opportunities
Multilingual exposure - improve your spoken and written language skills
Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

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